Shay is a certified Senior Business Analyst Consultant with 12+ years’ of IT experience with in-depth understanding of all phases of the Software Development Lifecycle (SDLC) process, spanning from Business/System Requirements Elicitation to User Acceptance testing, implementation/rollout and Warranty/Support. This combination of experience and academic certifications gives Shay a unique and valuable perspective to bring to the table.
Bringing her process-centric and analytical mindset to the job, Shay has specialized in the facilitation, elicitation, development and documentation of business and systems requirements crucial to the successful delivery of information system solutions. Her ability to quickly understand complex processes and using a variety of techniques/tools to map processes, identify gaps and improvement opportunities is topnotch. Shay’s experience in financial services, insurance, investment, property management, information security, Consulting, and telecommunications, has given her the wisdom to understand the benefits of good process documentation, requirements analysis and documentation and scope management.
Shay is an expert in a number of software applications that support requirements gathering and documentation efforts, including Enterprise Architect, Rational Requirements Composer (RRC), and HP ALM. She has extensive experience working in environments that supports the following methodologies: waterfalls, spiral, agile/scrum or iterative. She has played a key role as a Business Analyst on software development, COTS, Infrastructure and Lea/Six sigma projects.
Shay is an active member of the International Institute of Business Analysis (IIBA™) and Project Management Institute (PMI™). The currently holds the Certified Business Analyst Professional (CBAP) and Project Management Institute Professional in Business Analysis (PMI-PBA) designation.
Shay is constantly on the lookout for new ways to enhance her skills through training and research, Shay maintains that this philosophy of continuous skills and knowledge improvement have been essential in keeping up to date with the BA industry trends, and providing the best possible service to her clients.
Education & Certifications
PMI – Project Management Professional (PMP)
PMI – Professional in Business Analysis (PMI-PBA) – PMI
Certified Business Analysis Professional (CBAP) – IIBA
Financial Services Representative Diploma-Investment Funds in Canada (IFIC),
Anti-Money Laundering and Terrorist Financing, Privacy (Personal Information Protection), Financial Products and Services – Herzing College
B. A in Economics – University of Guyana
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